March twenty five, 2016 at 10:39 am Your retail store at Spotsylvania towne Middle may be the worst for customer care. I frequented your retail store yesterday with my Mother. The mall opened at 10:00, At 10:03 we experienced walked in (Doorways definitely unlocked). We walked toward the front of the store exactly where I noticed there were associates having a group Assembly. We didn’t choose to wander as a result of, and also the doors to enter the shopping mall were being however down. We ended up approached by this Woman who…the nicest way I could set it, walked at us similar to the way you’d wander toward anyone you have been about to possess a awful confrontation with. She requested us abruptly, “Are you presently buyers or what???†My reply… errr….
I contacted the customer support dept per JC Penny’s team about my trouble…. soon after chasing J.C. Penny’s customer care I lastly bought an appointment for your household furniture human being to come out and analyze my mattress set.
In closing, I’m simply just requesting a refund so I can attempt to get reasonable excellent pictures from One more studio ahead of the Christmas season ends.
January 22, 2016 at one:12 pm I purchased two Chloe Rockers on line,. They have been sent in the well timed time-frame. The two Adult men who sent the rockers couldn't get The bottom on either chair. The screws did not line up While using the drilled holes. My partner claimed he would function with endeavoring to place them on. Following various hrs and he couldn't possibly. We named and needed the chairs being picked up. We referred to as on Dec. twenty eighth and talked to the Lewis. He put the get in to possess the chairs picked up. Stated It might be the week of Jan. 4th. Not a soul termed to get a routine pick up. We known as back again on Jan. six, 2016 and talked to the Portia. She said some a single would phone in the subsequent handful of days. No-one identified as. Jan. 12th similar simply call talked to an Andrea. She mentioned they'd be picked up and also to contact when they ended up picked up so they might credit our account.
It seems like you have nothing to try and do in your life. The planet is trying to move forward and people like you are Keeping it again. Discover a hobby!!!
November 10, 2015 at five:29 pm Oh how all these comments make me wish to cry. I also are already the victim of abuse from this organization. I have been a loyal shopper For a long time. My payment report up to this point was pristine. As a result of this company’s incompetence and carelessness; a credit card (that i didnt ask for) was despatched to my mailbox wherein it had been promptly stolen and applied for almost $2000.00. I didnt obtain my statement and realized I hadnt paid my Invoice. Once i went on line to pay for it; I had been educated it absolutely was closed resulting from fraud. There had been numerous transactions on this card in two distinctive shops. Now, I am still left with needing to complete a report and now I discover that due to the fact I had been late that has a payment….
I'm a retired Registered Dental Hygienist and believe that superior employes deserve recognition for there are so many lately that just want a paycheck You will be welcome to contact me.
November eighteen, 2016 at 9:38 pm A short while ago, on Veteran’s Working day Nov. eleven, 2016, I went in the JCPenny regional retailer in my community and acquired one of the appliance deals. The customer support was great, Every person was smiles and helpful. At the time we completed the acquisition, naturally, there have been many increase-ons, hoses, plugs, wiring sets, and so forth. that ended up costing yet another $135.00. This was Okay as the equipment supervisor gave us a small lower price and mentioned the appliances have been for being delivered by Thursday, Nov. eighteen. Once we concluded the acquisition, the cashier only gave me a small slip of paper as being a reciept, I asked her a lot more than when if this is all I want or get as it had no rates or rate on it. She stated no, it is fine that's all you need. So we left The shop and awaited the supply date. Very well, on Nov. eighteen, we had not gained an email, simply call or anything at all, so we went back to The shop to inquire. Very well, no-one could find the buy, the supply person stated that he couldn't produce the item with no receipt or purchase quantity. All over again, the person at the store was really beneficial but nevertheless could not locate the order. So we sent our repair person home mainly because we weren't obtaining any appliances that working day, Incidentally, we nonetheless get more info experienced to pay this individual for lost time. So, we went back again to The shop they usually Verify my credit card balance and rechecked their information, still NO purchase. We ended up truly frustrated with the method right now, and as a result of late date right before the vacations, no other store might have them sent right before Thanksgiving. We repurchased the merchandise and this time we designed the cashier print me a receipt. Now the shipping and delivery is scheduled per day ahead of Thanksgiving, and We'll continue to really need to pay for installation away from our pockets. Also, the cost we paid out for your order The 1st time was about $one hundred.
So I named and talked to a pleasant youthful man and he talked to his supervisor and neither 1 could reveal why I received this email. So I requested it agin for every there recommendation. Then I gained this:
So am standing there with these two female aquiring a full discussion correct on another facet of my half door, thinking This is certainly insulting and making me self conscience now. That is a woman staff telling woman to go during the mens fitting room!
Meanwhile, JC Penney was imagined to ship the substitution product (that I had to pay for) 2nd working day air. It's been five times and I continue to don’t have it. It is now scheduled to arrive in two or three more times.
At this stage, Using the lack of any kind of response, I think that I’m intending to file a criticism with the greater Small business Bureau. I have already been a faithful buyer of JCP for a few years and this is simply unacceptable.
six. I Can't get any individual to reply your customer support calls. Immediately after an hour on maintain it will just hold up. I'm on my 5th time on keep just nowadays. In the existing time I have already been on maintain for 48 minutes, almost time to the dangle up.
With regards to customer support, shoppers can prefer to stop by the top Get customer care page for Speak to information. There's also a Call us website link that offers supplemental customer support possibilities. Click here to depart a remark about your customer support experience. Speak to Information: